Privacy Policy

Pankhida Bilaspur 3.0 we values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you purchase event passes, visit our website, or interact with us.

1. Information We Collect

When you purchase tickets or engage with our services, we may collect:

  • Name, email address, phone number

  • Payment details (processed securely through razorpay)

  • Billing and shipping address 

  • Social media handles (if you connect with us online)

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your event pass purchases

  • Provide customer support and respond to queries

  • Send event updates, entry guidelines, and promotional offers

  • Improve our website and event experience

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

  • Payment gateways (for secure transactions)

  • Event partners or sponsors (only where necessary for event services)

  • Legal authorities (if required by law or to protect our rights)

4. Data Security

We take appropriate security measures to protect your personal information. However, please note that no online transaction is 100% secure.

5. Cookies & Tracking

Our website may use cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to the data we hold about you

  • Update or correct your information

  • Opt out of promotional communications at any time

7. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

For any questions regarding this Privacy Policy, you can reach us at:

📧 Email: pankhidateam@pankhidabilaspur.in
📞 Phone: +91 7999337150
🌐 Website: www.pankhidabilaspur.in